Should management become a regulated profession in Europe?
Hello everyone,
I would like to explore the possibility of launching a European Citizens’ Initiative (ECI) to establish a European Managerial Aptitude Certification (EMAC). which is comprised of two versions: EMAC and EMAC C-Suite. Certificates will only be delivered to candidates who will pass all the sections of their exams, slightly similar to language tests like TOEFL or IEALTS: one gets them if they speak English. The principle for European Managerial Aptitude Certification (EMAC) is the same : if one wants to become a manager or C-Suite manager then they have to pass the corresponding test: EMAC for all managers and/or EMAC C-Suite for highest-level executive positions in a company (CEO, CFO, COO,CIO etc.). EMAC examinations will be comprised of written and oral parts just like language tests and will be assessed by commissions composed of at least 3 assessors. And one will be certified by EMAC testing commission only if he/she/them has the necessary aptitudes et meets the requirements: gaining at least 2/3 of votes of the assessing commission.
The basic idea and logic behind this initiative is simple:
If someone is given professional responsibility and authority over other people's working lives, shouldn't there be minimum European standards for the knowledge and skills required to exercise that responsibility?
At the moment, people can become managers in very different ways. Some receive extensive training in leadership and people management, while others can become responsible for employees with little or no formal preparation in areas such as communication, conflict management, people management, workplace psychology, psychosocial risks, harassment prevention, or supporting employees experiencing mental-health difficulties. In all cases, there are a lot of people suffering from toxic and deleterious management. They sometimes go on sick leave. It does cost expensive for everyone. I believe this deserves a serious European discussion.
The vision is to establish the role of manager as a regulated profession, similar to that of a plumber, pharmacist, broker, lawyer or architect. Having a degree in law or in finances is generally not enough to become a lawyer or a broker in different EU countries, because those are regulated professions that require additional testing or certification. We want the same logic for managers, because a lot of managers who have degrees in management from different universities are not only incapable of being good people managers nor good leaders, but also they often cause burnouts, brown outs, bore outs and even harassment. Having a degree from a university does not make one capable of managing people. There are studies confirming the link between deleterious management and high-levels of sick leaves.
We need to improve all these issues in order to reduce sick-leaves and bring more motivation and productivity to employees. That's why we need to set better standards for identifying and creating comprehensive framework of principles for developing and guiding managerial talents.
This change will help managers to acquire basic human skills before starting to manage teams and will allow employees to experience less burnout, reduce harassment, and increase motivation and productivity. Essentially, our initiative could lead to savings for social security by decreasing sick leave across the EU. Poor management can be quite costly, and we must take steps to change this.
Why management and mental health?
Mental health is influenced by many factors, including personal circumstances, workload, job security, working hours, working conditions and many other factors.
However, major public-health organizations recognize that the way work is organized and managed can affect workers' mental health.
In spite of the fact that many companies propose programs and incentives aspiring to improve employees’ wellbeing, reducing psychosocial risk factors, raising awareness about harassment prevention and whistleblowing channels, the biggest problem remains the gap between companies’ official discourses and what employees experience in their everyday professional life.
Also, in some companies, deleterious management methods are tolerated and, in some cases, encouraged by top executives and C-Suite managers. For those reasons, regulating the role of managers through European Managerial Aptitude Certification will significantly reduce risks of damaging employees' wellbeing while reinforcing employees’ motivation and productivity because European Managerial Aptitude Certification centers will have the ability to revoke and/or not to update already delivered certifications. This is a major dissuasive power, which will discourage managers and especially C-Suite managers from making use of toxic and deleterious management methods. European Managerial Aptitude Certification has a very big potential to contribute to saving money both for the company, for employees and for governments.
The World Health Organization (WHO) identifies psychosocial risks at work including excessive workloads, understaffing, long or inflexible working hours, lack of control, poor organizational culture, limited support from management or colleagues, authoritarian supervision, unclear roles, discrimination, violence, harassment and bullying.
The WHO specifically recommends training managers so that they can recognize and respond to emotional distress, communicate openly, listen actively and understand how workplace stressors affect mental health.
Importantly, this does not mean turning managers into psychologists or doctors. Managers should be able to recognize problems, respond appropriately and direct employees towards qualified professional support when necessary.
The European Agency for Safety and Health at Work (EU-OSHA) similarly identifies poor work organization and management, excessive workloads, unclear roles, ineffective communication and lack of support from management as potential psychosocial risks.
EU-OSHA also highlights the important role managers can play in preventing and managing psychosocial risks and the importance of appropriate manager training.
There is also a particularly interesting randomized controlled trial published in The Lancet Psychiatry. Researchers studied a mental-health training programme for managers in an Australian fire and rescue organisation.
After six months, the trained group had a reduction in work-related sickness absence, equivalent to approximately 6.45 fewer hours per employee over six months. The researchers also noted that further research was needed to establish how widely the findings could be applied.
Why could this matter to Europe?
Mental-health problems can affect people's quality of life, ability to work and participation in the labor market. They can also create costs for employers and wider society.
The WHO estimates that approximately 15% of working-age adults have a mental disorder at any given time, and has estimated enormous economic costs associated with depression and anxiety through lost productivity.
The point is that if workplace organization and management are one of the factors that can influence mental health, then improving managerial competence and, especially, regulating the role of managers could potentially be one part of a broader European strategy for healthier workplaces and less waste of economic means.
One important question is:
What does someone actually need to know and be able to do before being given substantial responsibility for other people's work?
Hence, a future EMAC curriculum could potentially include:
1. communication and active listening;
2. constructive feedback;
3. conflict resolution;
4. respectful and ethical leadership;
5. recognition and prevention of psychosocial risks;
6. workload and work-organisation principles;
7. prevention of bullying and harassment;
8. equality and non-discrimination;
9. basic employment and occupational-health responsibilities;
10. psychological safety;
11. managing organisational change;
12. handling difficult conversations;
13. recognising when an employee may need professional support;
14. knowing when to refer someone to occupational-health, medical or psychological services;
15. understanding the boundaries between management and healthcare;
16. reasonable workplace support and accommodation;
17. worker participation and consultation;
18. ethical decision-making;
19. managing performance without humiliation or abusive behaviour;
20. managing stress and pressure;
21. understanding how managerial decisions can affect employee wellbeing.
And one principle would be extremely important:
EMAC should not turn managers into doctors or psychologists.
A competent manager should know the difference between a management problem, an occupational-health problem and a situation requiring qualified medical or psychological assistance.
There are many questions we would need to solve
I don't believe the idea should be launched as though every detail has already been decided. This point is very important.
There are serious questions that need to be researched:
Who should need EMAC?
Would it apply to every person who supervises employees, or only people with formal managerial authority? (I think both, but the debate is open).
What about team leaders, project managers, directors, entrepreneurs and people who employ others? (I think they do need this certification , but the debate is open).
What should the examination measure?
We would need scientifically validated competencies rather than subjective opinions about what constitutes a "good manager."
Can EMAC or EMAC C-Suite certification be revoked?
Yes, especially if there are reported and well documented multiple cases of harassment or burnouts. The discussion of modalities is of course open to develop this lever.
How often should certification be renewed?
2 or 3 years!
Who should administer EMAC?
The EMAC Pan-European Structure that will organize the testing sessions and publish the textbooks to help candidates to get proper preparation for written and oral examination.
How should existing managers be treated?
How could small businesses avoid disproportionate administrative costs?
Businesses are not going to pay for the tests. Candidates who want to become managers are to pay for their tests just like they pay for their other diplomas and certifications. EMAC is not a school nor a university. It is a testing and certifying structure, but it can publish official guidelines and textbooks to help candidates to prepare their examination.
How would EMAC interact with the different labour laws of EU Member States?
Does the European Union actually have the legal competence to introduce such a system, and what would be the appropriate legal basis?
And that is exactly why I am looking for other people in here.
What I am looking for?
Let's investigate whether we can make my idea scientifically sound, legally possible and practically workable.
You don't need to be an expert.
You simply need to be genuinely interested in the idea and willing to help investigate it.
So here's my question to you:
Would you be interested in helping investigate and potentially build a European Citizens' Initiative for a European Managerial Aptitude Certification (EMAC)?
If yes, please comment below or send me a private message.
And if you know someone working in occupational health, psychology, HR, employment law, management, worker representation or EU policy who might be interested, please tag them or send them this post.
I'm particularly interested in finding people from different EU countries, because the organizers' group needs citizens living in at least seven different Member States.
We don't have to agree on every detail at the beginning.
We can start with one question:
Should Europe establish minimum competency standards for people who are given professional responsibility for managing other human beings?
If you think this question deserves to be investigated, I'd love to hear from you.
The opinions expressed on the ECI Forum reflect solely the point of view of their authors and can in no way be taken to reflect the position of the European Commission or of the European Union.

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