My bank said EU laws force banks to offer an app confirmation only for online payments. I have to wait for many minutes for the confirmation window to change and offer the option for a text because my device’s O/S is old and cannot update to the banks latest app and also I do not have a smart phone. I am being digitally and financially discriminated against because I cannot afford a new device. Not everyone has a smart phone or the latest phone. I need the offer of a text or an app confirmation from the beginning.
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